Privacy Policy

Categories of Data We Process

Moonwin Casino processes various types of personal data to operate the platform effectively and securely. This includes account details such as name and contact information, usage and transaction data related to games, deposits, withdrawals, and bonus activity, as well as technical data like device information, log files, and session records. In addition, we may collect documentation required to meet legal and regulatory obligations, including KYC and AML checks. Our data handling follows the principles of purpose limitation, data minimization, and transparency.

Purposes and Legal Bases for Processing

Personal data is processed to fulfill contractual obligations, including account management, access to casino and live gaming services, and customer support. We also process data to comply with legal requirements such as fraud prevention, record retention, and sanctions screening. In certain cases, processing is based on our legitimate interests, including platform security, abuse prevention, and service improvement. Where required by law, data processing is based on user consent, which can be withdrawn at any time with future effect. Cookies and similar technologies are used to enable functionality, analytics, and personalized content.

Data Recipients and Retention Periods

Depending on the service involved, Moonwin Casino may share data with trusted third parties such as payment service providers, identity and address verification services, and IT or customer support partners. If data is transferred to jurisdictions outside the applicable legal area, appropriate safeguards are applied to ensure adequate protection. Personal data is retained only for as long as required by legal obligations or operational needs and is then securely deleted or anonymized according to established procedures.

User Rights and Data Security

Users are entitled, subject to applicable law, to request access to their personal data, request corrections or deletion, restrict or object to processing, request data portability, and lodge a complaint with a supervisory authority. Moonwin Casino protects personal information through HTTPS encryption, controlled access permissions, and organizational security measures. The legally binding version of this policy is always the most recent and complete Privacy Policy published on the official Moonwin Casino website.